Delivering technology solutions for 28 years
Who am I?
I bring extensive multi-vendor product and technology expertise. My capabilities span envisioning and planning, research, and analysis of new product releases, as well as customized reference architectures. I have diverse experience in SaaS and PaaS/IaaS. I excel in building customer relationships, establishing trusted advisor status, and driving team cultures that value long-term partnerships. I'm also a skilled program/project manager, adept at scope development, resource planning, risk management, and budget estimation.
What have I done?
Throughout my career in the technology, I've undertaken a wide range of projects with a focus on delivering innovative solutions to government clients. This diverse journey includes working in roles at Microsoft Consulting Services, where I delivered multiple statewide infrastructure solutions, special projects like the Microsoft TabletPC rapid adoption program, and technology support for the Presidential conventions 2004. I've also been involved in large-scale projects related to constituency management, teacher evaluation, counter-terrorism, and played a crucial role in data normalization during the 9/11 recovery. Subsequently, I transitioned to work as a Microsoft Solution Provider, deploying Electronic Medical Record, SharePoint and Dynamics solutions, and later joined Oracle, specializing in federal government CX in technical sales and business development. I've consistently documented my experiences and insights in my OneNote notebook, where many of my IP assets originate.
Why do I do it?
Working in federal CX is important to me because it embodies the spirit of service. My family's longstanding military tradition reinforces this commitment, and in a world filled with political negativity, it allows me to focus on understanding and solving real problems for people. The unique nature of the federal space keeps every opportunity fresh and distinct, offering continuous growth and learning.
How do I do it?
My approach to delivering solutions is characterized by simplicity, curiosity, adaptability, and collaboration. I believe in breaking down complexity to provide clear and concise explanations that engage my audience. As a naturally curious individual, I enjoy delving into the 'why' and 'how' of problems, seeking to understand the underlying mechanisms. I leverage my extensive 28+ years of experience but also value the insights of other experts, making me adaptable and open to new ideas. Collaboration is at the core of my work; I thrive as a team player, sharing insights, and working towards common goals to achieve successful outcomes.
Advising services for consulting firms
I also help product vendors and IT consulting firms work better with the government and improve all aspects of their business. For more information see Integrators
Watch for my blog and YouTube channel coming soon